Rodent Droppings and Hantavirus Cleanup
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanupGet a dead animal located and removed from a wall, attic, vent, crawl space, home or business in The Edge District, followed by cleaning and odor treatment at the source.
Dead animal removal and cleanup involves locating the animal, reaching and removing it, cleaning affected areas, treating contamination and reducing odor at the source.
An animal can lie openly in the yard or a room, or remain out of sight inside ductwork, below a floor, behind drywall or under insulation. Before making an opening, the search focuses on the smallest likely area. Some locations are directly accessible. Others call for opening a modest portion of the ceiling, a cabinet or the wall.
Taking out the animal may leave more work to do. Wood, insulation and other absorbent materials can hold decomposition fluid, so the area is examined for remaining residue. Materials that are contaminated may require removal. Cleanable hard surfaces receive cleaning and an EPA-registered disinfectant that stays for its full label contact time. Source removal, cleanup and drying come before odor treatment.

Calls are answered day and night, and crews arrive in unmarked vehicles for privacy at your home, rental or business.
Every step is explained before cleanup moves forward, including the search for the animal, possible access openings and materials that could require removal.
Photos and notes can show the affected area, contaminated material removed and repairs left for your restoration contractor or insurance company.
Personal property is moved or covered, and any needed opening is kept as limited as practical for the removal.
Persistent smells, insect activity or staining can signal a need for dead animal cleanup, especially if the affected space is unsafe to reach or clean. Access and cleanup steps depend on where the source is found. Typical situations include:
For a rental, the landlord or property manager needs removal of the source plus cleaning records and notes identifying building material that was taken out.
Odor travels through the HVAC system and the exact location may be away from the room where you smell it.
The animal is below the home where low clearance, soil and insulation make safe access difficult.
A bird, rodent or other animal is under insulation or between framing in a hot, confined space.
Your first actions should limit contact and keep odor from spreading. Before cleanup technicians arrive:
Call (888) 351-0904The published typical cost of removing a dead animal is $150 to $250. This figure appears in both Bob Vila and HomeAdvisor, and it does not account for every possible cleanup task. Opening a wall, removing contaminated material or treating odor may alter the scope. Final price depends on the affected space and how it can be accessed.
The figures shown are national ranges from published cost guides and are not based on an on-site visit. The price for your property is set after the on-site assessment, and you hear it before work starts.
Ask about cost: (888) 351-0904Your policy terms and the cause of the damage determine whether coverage applies. Because insurers may view animal removal, odor cleanup and damaged building materials differently, check each item before starting work when possible.
A policy may exclude damage caused by pests or animals but apply different terms when a covered opening or sudden event is involved. Discuss each portion of cleanup separately.
The property owner commonly pays when insurance does not apply. If structural access may be needed, report the problem to your landlord before authorizing it.
Ask your insurance company what photos or records are required and whether restoration services, removal, odor treatment, access openings and affected insulation are covered.
Landlords generally arrange work on attics, walls, shared areas and building systems, though local requirements and the lease may change who is responsible.
A dead animal remediation job proceeds in order. The source is located, safe access is made, and the animal plus affected materials are removed. The area is then cleaned, odor is treated and each step is documented.
Technicians inspect the strongest odor area, likely entry points, staining, insects, vents and nearby cavities before opening a surface.
Crews choose gloves, clothing and respiratory protection for the affected area before covering or relocating nearby belongings.
When the source cannot be seen, access may require removing a vent cover or making a small opening through a cabinet, ceiling or wall.
The animal is contained for disposal, moved with minimal handling and kept away from unaffected surfaces as it leaves the property.
Affected insulation, padding or cardboard and damaged drywall are sorted from materials that can be cleaned and kept.
After hard surfaces are cleaned, an EPA-registered disinfectant stays on them for the complete label contact time.
After taking out the source and soiled items, crews move the air, use HEPA filtration and apply an appropriate odor treatment.
Crews inspect the area for lingering smell or residue and give you notes on wall, finish or insulation repairs needed before you move forward.
Call any hour. A specialist in dead animal removal and cleanup takes your call, explains each step and agrees on a start time with you.
A dead animal may contaminate the area with bodily fluids, bacteria, insects and heavy odor. Avoid touching it directly or sweeping the area while dry.
Insulation, drywall, soil and unfinished wood can absorb body fluids. Cleaning only the visible surface can leave contaminated materials and odor behind.
The source may draw flies and other insects that travel into surrounding areas. The conditions attracting them are addressed through cleaning and removal of the source.
Animal remains or affected liquid should never touch the eyes, mouth or areas where your skin is broken. After direct contact, a scratch or a bite, wash the exposed area and ask for medical guidance.
Can you clean it yourself? If a small animal is outdoors and can be reached without entering a confined space, keep pets away and follow local animal control or sanitation guidance. Seek professional cleanup if you cannot identify the species, the animal is concealed, porous surfaces absorbed fluid or direct exposure cannot be prevented.
The cleaning process keeps materials that can be fully cleaned. Porous materials that absorbed decomposition fluid or cannot be reached on all sides may need removal.

Disposal requirements can differ by animal type and location. Local animal control, sanitation or public health guidance determines the correct option.
Choose an EPA-registered disinfectant suited to the intended use, then maintain surface wetness for every minute of label contact time.
Tennessee treats soaked materials from a biohazard scene as medical waste, a type of special waste. Rules from the Department of Environment and Conservation's Division of Solid Waste Management control its treatment and disposal, so it cannot go in household trash.
Local health and building rules can affect how a contaminated room is cleaned and when it can be used again, so mention any notice you have received from the city or county.
A single visit may be enough to remove an accessible animal and clean the space. More time is needed if its location is unclear, access requires opening a wall or porous material continues to hold odor.
The full dead animal removal and cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Tennessee and Shelby County.
Read the full dead animal removal and cleanup guide
Local housing, population and access details can shape containment, access and cleanup planning.
Regional One Health is about 0.5 miles from The Edge District, which is useful to know when an exposure or injury needs medical attention.
The nearby places of Medical District, Downtown, and Ayers Block give useful orientation when arranging equipment delivery and waste pickup.
Properties within this Memphis neighborhood may share alleys, entries, or parking, so equipment movement should be planned around nearby residents.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
Cleanup addresses hantavirus and droppings from rodents in basements, attics and crawl spaces.
See rodent droppings and hantavirus cleanup
Attics and other structures receive cleanup and disinfection for bat and bird guano.
See bird and bat guano cleanup
Animal hoarding cleanup of waste, urine soaked materials and ammonia odor.
See animal hoarding cleanup
Air scrubbers, hydroxyl and ozone treatment support death odor removal at its source.
See death odor removal
Blood, body fluids and other infectious materials are removed, followed by property disinfection.
See biohazard cleanup
A contaminated space is restored to safe use through biological remediation and contaminant removal.
See biohazard remediation
Crawl space sewage cleanup addresses wet insulation and affected soil.
See crawl space sewage cleanup
Biohazard cleanup addresses Airbnb accommodations, hotels and other rental units.
See hotel, airbnb and rental biohazard cleanupA cleanup team can find an animal in a room, wall, crawl space, vent or attic and take it out. Depending on your location, animal control might assist with an animal that is alive or in a public area. If structural access, contamination cleanup or waste disposal is needed, ask specifically whether that work is included.
Removal begins with the animal and all affected materials crews can reach. Crews then wash hard surfaces, apply disinfectant as appropriate and allow the area to dry. Crews may follow with HEPA air filtration or another focused treatment. Fragrances and sprays cannot correct the source by themselves, since smell can return if nesting debris, contaminated insulation or fluid remains.
A visible animal near a safe opening is different from one deep inside a wall. Keep your hands out of hidden spaces near soiled insulation, electrical wiring and metal edges. If the location is uncertain, the animal is decayed or a surface must be opened, professional cleanup can limit exposure and unnecessary property damage.
The animal should be located through a system check before airflow can spread its odor farther. A reachable vent cover or duct section may be opened for removal and cleaning. If certain HVAC components are unsafe to access or fall outside the removal cleanup, they may require a separate heating and cooling contractor.
The job often separates cleaning work from building repairs. The cleanup team might create a restricted access point to remove both the animal and soiled material, then document those steps. Confirm whether the work covers drywall closure, new insulation, paint and HVAC repairs or if another contractor must complete those tasks.
No single timeframe applies because ventilation, humidity, temperature, the affected material and anything left behind all influence odor. Complete cleaning and removal of the source should reduce the odor. Persistent odor can mean that fluid, insulation, nesting material or part of the source was missed and the area needs another inspection.
Respectful, discreet dead animal removal and cleanup is available 24 hours a day, and crews arrive in unmarked vehicles.