Rodent Droppings and Hantavirus Cleanup
Attics, basements and crawl spaces receive cleanup for rodent droppings and hantavirus.
See rodent droppings and hantavirus cleanupGet a dead animal located and removed from a wall, attic, vent, crawl space, home or business in Downtown, followed by cleaning and odor treatment at the source.
Dead animal cleanup covers locating the remains, creating access when needed, removing them, cleaning affected surfaces and reducing source odor after contamination is treated.
An animal may be visible in a room or yard, but it can also be hidden behind drywall, under insulation, inside ductwork or below a floor. The first step is to narrow down the location without opening more of the building than needed. Access may be simple, or a small section of wall, ceiling or cabinet may need to be opened.
Removal alone may not finish the job. Decomposition fluid can reach insulation, wood or other porous materials. The entire process includes checking for residue left behind. Contaminated materials may need to be removed, while hard surfaces can be cleaned and treated with an EPA-registered disinfectant for the full contact time on its label. Odor removal follows source removal, cleaning and drying.

Photos and notes can give your insurance company and restoration contractor a record of remaining repairs, contaminated material taken out and the affected area.
You hear how the source will be located, what may need to be opened and which materials may need removal, so every step is clear before the work proceeds.
Calls receive an answer day and night, while unmarked vehicles help keep the visit private at your home, business or rental.
Personal property is moved or covered, and any needed opening is kept as limited as practical for the removal.
Persistent smells, insect activity or staining can signal a need for dead animal cleanup, especially if the affected space is unsafe to reach or clean. Access and cleanup steps depend on where the source is found. Typical situations include:
A bird, rodent or other animal is under insulation or between framing in a hot, confined space.
You may find animal remains, nest debris or affected stored belongings in a shed, garage or utility space.
When staining or odor indicates an animal inside the wall, creating limited access may be necessary.
A landlord or property manager needs source removal, cleaning records and clear notes about any building material removed.
Your immediate steps can prevent contact and help keep odor in the affected space. Before technicians arrive for cleanup:
Call (888) 351-0904The published typical cost of removing a dead animal is $150 to $250. This figure appears in both Bob Vila and HomeAdvisor, and it does not account for every possible cleanup task. Opening a wall, removing contaminated material or treating odor may alter the scope. Final price depends on the affected space and how it can be accessed.
These national ranges are taken from published cost guides, rather than a property visit. An on-site assessment determines your property's price, which is explained to you before the cleanup starts.
Ask about cost: (888) 351-0904Your policy terms and the cause of the damage determine whether coverage applies. Because insurers may view animal removal, odor cleanup and damaged building materials differently, check each item before starting work when possible.
A policy may exclude damage caused by pests or animals but apply different terms when a covered opening or sudden event is involved. Ask about each part of the cleanup.
The property owner commonly pays when insurance does not apply. Tenants should tell their landlord what happened before anyone opens a structural surface.
Ask your insurance company whether removal, access openings, contaminated insulation, odor treatment and restoration services are covered, and what photos or records are required.
Your landlord often coordinates cleanup in an attic, wall, shared area or building system, while the lease and local regulations determine responsibility.
The dead animal remediation process follows a practical order: locate the source, create safe access, remove the animal and affected materials, clean the space, treat odor and document every step.
Technicians inspect the strongest odor area, likely entry points, staining, insects, vents and nearby cavities before opening a surface.
Belongings close by are covered or moved, while the affected area guides the choice of gloves, protective clothing and respiratory equipment.
If the animal is hidden, a vent cover can be taken off or a restricted access point can be cut into a wall, cabinet or ceiling.
After careful lifting with as little handling as possible, the animal is sealed and carried out without contact with clean surfaces.
Crews distinguish cleanable materials from damaged drywall, cardboard, padding or insulation that has been soiled.
Cleaning comes first on hard surfaces, followed by application of an EPA-registered disinfectant for every minute of contact time stated on its label.
After taking out the source and soiled items, crews move the air, use HEPA filtration and apply an appropriate odor treatment.
After a check for residue and odor, you receive repair details for any wall, insulation or finish, helping you move forward.
Phone any hour. You speak with a dead animal removal and cleanup specialist who outlines the process and schedules a start time with you.
Direct contact and sweeping dry material should be avoided because a dead animal can leave strong odor, insects, bacteria and bodily fluids nearby.
After collecting around the source, flies and other insects may move to surrounding areas. The conditions attracting them are addressed through cleaning and removal of the source.
Body fluids may penetrate soil or porous building materials such as drywall, insulation and unfinished wood. Cleaning just the visible surface can leave odor and contaminated materials behind.
Protect your eyes, mouth and broken skin so they do not contact contaminated liquid or animal remains. Wash any exposed skin and get medical advice after a bite, scratch or direct contact.
Can you clean it yourself? When you can reach a small animal outside without entering any confined space, prevent pet access and use the directions issued by local animal control or sanitation. Call for professional cleanup when the animal is hidden, the species is unknown, fluids reached porous material or you cannot avoid direct contact.
The cleanup keeps any material that can be cleaned completely. If a porous item absorbed decomposition fluid, or all sides cannot be reached, it may have to be removed.

An accessible animal may be removed and the area cleaned in a single visit. Hidden animals take longer when the location is uncertain, a wall must be opened or odor remains in porous material.
| Scene | Typical time on site |
|---|---|
| An animal you can see in an accessible space | Often completed in one visit |
| An animal hidden in a crawl space, attic or wall | Determined by the location and difficulty of safe entry |
| Contamination with building material removal | Cleanup may be followed by a separate visit for repairs |
Finding the animal and taking it out is the starting point for dead animal odor removal. An air freshener, room fragrance or bleach may briefly hide the smell. It cannot clean contamination beneath insulation or inside a wall.
After the animal and affected materials are gone, cleaning focuses on hard surfaces and drying the space. HEPA air filtration may be used with a focused odor treatment to improve air quality. When smells remain, technicians check the crawl space, wall void or vent again. A small amount of soiled material left behind can continue to release odor.
The full dead animal removal and cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Tennessee and Shelby County.
Read the full dead animal removal and cleanup guide
Containment, entry and cleanup plans can be influenced by local housing, population and access details.
Knowing that Methodist Hospitals of Memphis is about 2.6 miles away helps households plan where to seek care before arranging scene cleanup.
Crews coming in from Ayers Block, court-square-historic-district or Adams Avenue Historic District should keep vehicles and equipment staged close to the affected property for privacy.
A neighborhood address can differ from its broader city label, making the full street and unit information important for discreet cleanup access.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
Attics, basements and crawl spaces receive cleanup for rodent droppings and hantavirus.
See rodent droppings and hantavirus cleanup
Cleanup and disinfection remove guano from birds or bats in attics and structures.
See bird and bat guano cleanup
Animal hoarding cleanup of waste, urine soaked materials and ammonia odor.
See animal hoarding cleanup
Death odor removal targets the source through ozone treatment, hydroxyl and air scrubbers.
See death odor removal
Any property receives disinfection after removal of infectious materials, including bodily fluids and blood.
See biohazard cleanup
A contaminated space is restored to safe use through biological remediation and contaminant removal.
See biohazard remediation
Crawl space sewage cleanup, including soaked insulation and soil.
See crawl space sewage cleanup
Rental property biohazard cleanup covers hotels and Airbnb units as well as rentals.
See hotel, airbnb and rental biohazard cleanupInspect the system and find the animal before moving air carries the smell to more areas. Crews can open a reachable vent or duct section for cleaning and removal. Some HVAC components may need a heating and cooling contractor if they cannot be safely accessed or cleaned as part of the removal.
Restoration and cleanup are commonly treated as different phases. The cleanup team may create the limited opening needed to reach the animal, remove contaminated material and document the work. Ask who will close the wall, replace removed insulation, repaint surfaces and repair HVAC equipment, since those steps may not be included.
No single timeframe applies because ventilation, humidity, temperature, the affected material and anything left behind all influence odor. After thorough source removal and cleanup, you should notice the smell decreasing. The area should be inspected again when odor persists because crews may have missed liquid, insulation, nesting debris or some of the source.
What led to the issue and your specific policy affect coverage. Some policies exclude animal or pest damage, while related building damage may be treated differently. Keep cleanup notes and photos while asking the insurance company which costs it covers for carcass removal, structural access, soiled insulation, odor treatment and repair work.
Dead animal cleaners can search a vent, attic, wall, room or crawl space to locate and remove the remains. Animal control may help with a live or public-space animal, but its role differs by location. When cleanup needs an opening, treatment of contamination or waste disposal, confirm that every required task is included.
Cost information from HomeAdvisor and Bob Vila separately places typical dead animal removal at $150 to $250. Access can change the overall scope. Opening a wall, removing soiled insulation, cleaning a vent or treating persistent odor may involve work beyond basic removal, so ask what the quoted scope includes.
Crews carry out respectful, discreet dead animal removal and cleanup, arrive in unmarked vehicles and take calls 24 hours a day.