Rodent Droppings and Hantavirus Cleanup
Attics, basements and crawl spaces receive cleanup for rodent droppings and hantavirus.
See rodent droppings and hantavirus cleanupGet a dead animal located and removed from a wall, attic, vent, crawl space, home or business in Stonewall Place, followed by cleaning and odor treatment at the source.
Dead animal removal and cleanup involves locating the animal, reaching and removing it, cleaning affected areas, treating contamination and reducing odor at the source.
The source may be easy to see outdoors or inside a room, yet animals are often concealed under flooring, in ducts, beneath insulation or beyond drywall. The search should pinpoint the area while leaving as much of the building closed as possible. Reaching it can be straightforward, though a limited wall, cabinet or ceiling section sometimes must be opened.
Taking out the animal may leave more work to do. Wood, insulation and other absorbent materials can hold decomposition fluid, so the area is examined for remaining residue. Materials that are contaminated may require removal. Cleanable hard surfaces receive cleaning and an EPA-registered disinfectant that stays for its full label contact time. Source removal, cleanup and drying come before odor treatment.

You hear how the source will be located, what may need to be opened and which materials may need removal, so every step is clear before the work proceeds.
Photos and notes can give your insurance company and restoration contractor a record of remaining repairs, contaminated material taken out and the affected area.
Personal property is moved or covered, and any needed opening is kept as limited as practical for the removal.
You can call day or night, and crews use unmarked vehicles to protect privacy at your residence, rental property or workplace.
Dead animal cleaning can help when you find staining, insects or an odor that will not go away but cannot safely access the source. Each setting calls for a cleanup and access plan based on its location. You may encounter situations such as:
A rodent, bird or another animal may lie beneath insulation or within framing in a confined, hot area.
Because odor can move through HVAC ducts, its source might be far from the room where you detect it.
Source removal should be documented for the property manager or landlord, along with cleaning records and details about any removed building material.
Low clearance along with soil and insulation can complicate safe entry to the area under the home where the animal lies.
Start by reducing contact with the area and limiting the spread of odor. Take these steps while waiting for cleanup technicians:
Call (888) 351-0904Bob Vila and HomeAdvisor each publish a typical dead animal removal range of $150 to $250. That range is for removal, while opening a wall, taking out contaminated material and treating odor can change the scope. The final price depends on access and the affected area.
These ranges come from published national cost guides, not from a site visit. You learn what your property will cost after the on-site assessment and before any work begins.
Ask about cost: (888) 351-0904Coverage depends on the policy and what caused the loss. An insurance company may evaluate removal of the animal, odor treatment and damage to building materials as separate parts, so ask about all of them before work starts when you can.
The property owner commonly pays when insurance does not apply. Tenants should tell their landlord what happened before anyone opens a structural surface.
A landlord usually arranges work involving walls, attics, common areas or building systems, but the lease and local rules can affect responsibility.
Some policies exclude pest or animal damage, while a covered opening or sudden event may be treated differently. Check coverage for every cleanup step.
Ask your insurance company what photos or records are required and whether restoration services, removal, odor treatment, access openings and affected insulation are covered.
The practical sequence for dead animal remediation is to locate the source, reach it safely and remove both the remains and affected materials. Cleaning, odor treatment and step-by-step records follow.
Technicians inspect the strongest odor area, likely entry points, staining, insects, vents and nearby cavities before opening a surface.
For the affected area, crews select suitable respiratory equipment, gloves and clothing, then move or cover nearby belongings.
A concealed source might be reached by taking off a vent cover or creating a limited opening in the ceiling, wall or cabinetry.
Crews minimize contact while lifting the animal, contain it for disposal and prevent it from touching clean areas during removal.
Materials that can be cleaned and left in place are separated from soiled insulation or padding, affected cardboard and damaged drywall.
After hard surfaces are cleaned, an EPA-registered disinfectant stays on them for the complete label contact time.
After taking out the source and soiled items, crews move the air, use HEPA filtration and apply an appropriate odor treatment.
The space is checked for remaining odor or residue, and you receive notes about any wall, insulation or finish that still needs repair so you can move forward.
Call any hour. A specialist in dead animal removal and cleanup takes your call, explains each step and agrees on a start time with you.
Bacteria, insects, bodily fluids and strong smells may remain around animal remains, making direct contact and dry sweeping unsafe choices.
Fluids from the animal can be absorbed by unfinished wood, insulation, earth or drywall. Cleaning only the visible surface can leave contaminated materials and odor behind.
Flies and other insects may gather around the source and move into surrounding areas. Removing the source and cleaning corrects the conditions that attract them.
Animal remains or affected liquid should never touch the eyes, mouth or areas where your skin is broken. After direct contact, a scratch or a bite, wash the exposed area and ask for medical guidance.
Can you clean it yourself? If a small animal is outdoors and can be reached without entering a confined space, keep pets away and follow local animal control or sanitation guidance. Arrange professional cleanup when you would have to make direct contact, cannot locate the animal, do not know its species or see that fluids entered absorbent materials.
Cleanable materials can remain in place. Porous building material may need to come out when decomposition fluid has soaked in or complete access for cleaning is not possible.

A single visit may be enough to remove an accessible animal and clean the space. More time is needed if its location is unclear, access requires opening a wall or porous material continues to hold odor.
| Scene | Typical time on site |
|---|---|
| Visible remains in an easy-to-reach location | Often completed in one visit |
| Animal inside a wall, attic or crawl space | Varies by location and safe entry |
| Contamination with building material removal | May involve cleanup first and repairs during another visit |
Source location and removal must come before treatment of a dead animal odor. Although bleach, fragrance or an air freshener might cover the smell temporarily, these options do not clean soiled material concealed under insulation or behind walls.
Cleaning of hard surfaces and drying take place once the remains and contaminated materials are removed. Air quality may improve with HEPA filtration and odor treatment aimed at the source. If a smell continues, the vent, crawl space or space within the wall needs another inspection for a missed area of soiled material that may still emit odor.
The full dead animal removal and cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Shelby County and Tennessee.
Read the full dead animal removal and cleanup guide
Local housing, population and access details can shape containment, access and cleanup planning.
Methodist Hospitals of Memphis is about 1.1 miles from Stonewall Place, which is useful to know when an exposure or injury needs medical attention.
The location sits near Crosstown, Speedway Terrace, and Midtown, making local landmarks helpful when a property entrance is hard to find.
As a Memphis neighborhood, Stonewall Place may include several building styles, so cleanup planning should start with the exact property type.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
Attics, basements and crawl spaces receive cleanup for rodent droppings and hantavirus.
See rodent droppings and hantavirus cleanup
Attics and other structures receive cleanup and disinfection for bat and bird guano.
See bird and bat guano cleanup
Urine-saturated materials, ammonia odor and waste are addressed through animal hoarding cleanup.
See animal hoarding cleanup
At the source, death odor removal uses air scrubbers plus hydroxyl and ozone treatment.
See death odor removal
Removal and disinfection of blood, body fluids and other infectious material from any property.
See biohazard cleanup
Biological remediation removes contamination so the space can be safely used again.
See biohazard remediation
Soaked insulation and affected soil are included in crawl space sewage cleanup.
See crawl space sewage cleanup
Biohazard cleanup for hotels, Airbnb units and rental properties.
See hotel, airbnb and rental biohazard cleanupGerms may be present in animal waste, while vacuuming or sweeping dry droppings and nest material can release particles into the air. Without the right protective equipment, leave it undisturbed. Material is less likely to spread through clean parts of your property when removal is controlled, cleanup stays damp and disposal bags remain sealed.
Cleanup may be completed independently from restoration. To access the animal, cleaners may make a small opening, take out affected materials and prepare documentation of the completed cleanup. Ask whether closing drywall, replacing insulation, painting or HVAC repair is included or should be completed by another contractor.
Remains you can see through a safe opening are not the same as an animal hidden deep in the wall. Avoid reaching into unseen areas that could contain wiring, contaminated insulation or sharp pieces of metal. Professional cleanup may reduce exposure and avoid needless building damage when the animal has decayed, its location is unclear or access requires opening a surface.
A cleanup team can find an animal in a room, wall, crawl space, vent or attic and take it out. For a live animal or one in a public place, local animal control may be able to help, but duties differ by area. When cleanup needs an opening, treatment of contamination or waste disposal, confirm that every required task is included.
The system should be checked to locate the animal before air movement spreads odor farther. Removal and cleanup might require opening a duct section or vent cover that can be safely reached. Some HVAC components may need a heating and cooling contractor if they cannot be safely accessed or cleaned as part of the removal.
Removal begins with the animal and all affected materials crews can reach. Next, crews clean and dry hard surfaces, using disinfectant where appropriate. Crews may follow with HEPA air filtration or another focused treatment. Odor comes back when fluid, nest material or soiled insulation stays behind, so sprays or scents alone are not a complete solution.
Respectful, discreet dead animal removal and cleanup is available 24 hours a day, and crews arrive in unmarked vehicles.