Unattended Death Cleanup
Cleanup when a death went unnoticed for days, with decomposition and odor control.
See unattended death cleanupRemove decomposition odor at the source in a home, apartment or rental in Beale Street Historic District. Cleanup can include contaminated material removal, disinfection, air filtration and careful sorting of belongings.
Death odor removal cleans residue from decomposition and removes materials that were affected before the remaining air is treated. Instead of using fragrance to cover the smell, the service deals with both its source and lingering odor.
Odor is produced during decomposition, and it may travel from the room in which the person was discovered. It can settle into upholstery, carpet, HVAC components and spaces inside walls. Deodorizing by itself is not a solution. Cleanup has to begin with locating and taking out the source.
Law enforcement, a medical examiner or another authority must release the property before cleanup starts. Cleanup crews then check both the affected location and the spaces around it, looking beneath visible surfaces for contamination. They also separate unaffected belongings from impacted property. Fluid-soaked porous material may require removal, but cleaning and disinfecting can often preserve hard, non-porous surfaces.
Once the source is gone, HEPA air filtration, hydroxyl treatment or controlled ozone treatment may be used as part of odor remediation. The building type, impacted materials and ability to leave the space empty during treatment guide the method used. Professional cleaning services should explain why the selected method is suitable for the property.

The pre-cleanup discussion tells you what areas need work and which materials might remain or be taken out.
Cleanup details, photographs and disposal documentation can be prepared so you can move forward with your landlord, property manager or insurance company.
Crews set aside keepsakes, documents and unaffected belongings so you can decide what happens to them.
During a difficult time, your privacy is protected by crews arriving in unmarked vehicles, with calls answered both day and night.
Cleanup is necessary if decomposition fluids entered the property or an odor continues after the deceased is taken away. Situations that commonly require it include:
Carpet, subfloor, drywall, furniture or personal property absorbed odor and may also contain residue that cannot be seen.
Careful sorting separates belongings that may be retained from contents that were affected.
Surface washing, paint or fragrance failed because contamination is still inside a wall cavity, beneath flooring or somewhere else out of sight.
Before repairs, repainting or another move-in, a property manager or landlord needs the affected rental cleaned.
You can protect yourself and the property by limiting entry and waiting for the official release. Share these details with cleanup technicians before death odor remediation begins:
Call (888) 351-0904In its death odor removal guide, BioCleaners Directory places mild cases between $500 and $1,500 in cost, moderate cases between $1,500 and $3,500 in cost, severe cases between $3,500 and $6,000 in cost, and extreme cases requiring structural work between $6,000 and $15,000 in cost. The final amount reflects what caused the odor, which materials were affected and how widely contamination moved.
Published national cost guides are the source for these ranges, rather than an inspection of your property. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 351-0904Insurance for a homeowner, renter or landlord may cover cleanup of death odor, depending on whether the policy includes the event. Coverage terms, exclusions and deductibles vary. When possible, the property owner should report the loss prior to beginning repairs.
Report the loss as soon as you can. Ask about biohazard remediation, odor treatment, removal of damaged building materials and repair coverage under your policy.
Homeowners or renters insurance, the estate or the property owner usually pays for this kind of cleanup. The Tennessee crime victim compensation program helps only when a crime caused the loss.
In rental housing, arrangements for building cleanup are commonly made by the manager or property owner. A different determination may apply to responsibility for personal items.
Ask the adjuster to list requirements for photos, repair details, disposal documentation and the cleanup scope. Store your claim number with all receipts.
Source removal is the first priority in death odor remediation. Contaminated materials must be cleaned or taken out before equipment treats the air, since structural contamination cannot be corrected by air treatment. Throughout the work, the affected area remains separated from clean rooms.
To chart where residue and smell could have moved, technicians check affected and nearby rooms, flooring edges, contents and return vents.
The affected workspace is kept apart from unaffected rooms. Crews manage airflow while wearing protective gear and using equipment matched to the exposure.
Visible residue comes out first. When full cleaning is not possible, crews take out affected drywall or subfloor sections, carpet and pad, upholstered furniture or mattresses.
After hard surfaces are cleaned, an EPA-registered disinfectant stays on them throughout the full label contact time.
HEPA air scrubbers filter the work area. A suitable treatment, such as hydroxyl, may target smell left behind following source removal.
Crews look for odor and residue in the affected area, including nearby registers and ventilation parts they can access, so moving air does not spread the problem.
Affected materials are sealed, labeled and taken for disposal under the rules that apply in the state and local area.
After treatment, crews perform another inspection of the work zone. You receive records for every step, showing what was cleaned, what was removed and what repair work remains.
Phone any hour. Your death odor removal specialist answers the phone, describes what happens next and works with you on a start time.
Smell can indicate that the source has not been fully removed. The serious health risks come from decomposition fluids, hazardous material and contaminated contents, which may expose you through contact or spread into clean parts of the property.
Odor can remain in porous contents, floor gaps, wall cavities and ventilation components. If you treat only the air and leave those sources behind, odor can come back.
Entering the room or sorting affected belongings can be painful for family members. You may stay away from the work zone and ask someone you trust to make choices for you.
Carpet and pad can let fluids seep through to drywall, wood or subfloor and spread along their seams. What is below remains unknown even when the top looks clean.
Can you clean it yourself? Do not use the strength of the smell to judge whether an area is safe. A faint odor can still come from contamination beneath a floor or inside a porous item. When a death involves fluids or you cannot find the source, close off the space and seek a professional assessment.
Whether an item stays depends on the material. Clean hard surfaces that are non-porous can often be retained following proper disinfection and cleaning. Porous material that has taken in decomposition fluids usually requires removal, as contamination can persist beneath its surface.

A death odor cleanup contained to one area may require one to three days of on-site work. More time can be necessary if fluids entered structural materials, odor spread through multiple rooms or separate repairs are needed where walls and flooring were removed.
| Scene | Typical time on site |
|---|---|
| Mild odor with no structural removal | Often one day |
| One affected room with absorbent materials removed | Often one to three days |
| Several areas or structural contamination | Several days, plus repair time |
Every impacted material must be found before decomposition odor can be removed. Fogging, fresh paint or fragrance is not a substitute for eliminating the source. When fluids have soaked into drywall, furniture, carpet or subfloor, full cleaning or removal of that material must happen ahead of air treatment.
During cleanup, airborne particles may be filtered with HEPA air scrubbers. If odor lingers, hydroxyl treatment may be appropriate. Because ozone is a lung irritant, its use requires strict controls. No people, pets or plants can remain in the treatment area, and nobody should reenter before proper ventilation is complete.
The full death odor removal guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Tennessee and Shelby County.
Read the full death odor removal guide
Local housing, population and access details can shape containment, access and cleanup planning.
The approximately 0.4 mile trip to Regional One Health matters when an injury must be assessed before anyone returns to the affected space.
Cotton Row Historic District, Downtown, and Ayers Block are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
Because this is a neighborhood within Memphis, cleanup access may depend on local parking, common entrances, or building management rules.
You can ask about cleanup in nearby communities and ZIP codes during the call.
Cleanup when a death went unnoticed for days, with decomposition and odor control.
See unattended death cleanup
Cleaning a home after someone dies, including fluids, odor and affected belongings.
See death cleanup
Decomposition fluids are removed from furniture, flooring and the subfloor beneath it.
See decomposition cleanup
Care for the family's home guides cleanup when a death has been found quickly.
See attended death cleanup
An estate cleanout after someone dies covers careful sorting and safe removal of belongings.
See estate cleanout after a death
Any property receives disinfection after removal of infectious materials, including bodily fluids and blood.
See biohazard cleanup
Trauma scene cleanup addresses the aftermath of accidents, injuries and violent incidents.
See trauma scene cleanup
Biohazard cleanup for hotels, Airbnb units and rental properties.
See hotel, airbnb and rental biohazard cleanupDo not let anyone enter the affected area until authorities have released the site. Cleanup then includes containment, removal of decomposition residue and materials that cannot be disinfected, detailed surface cleaning, medical waste disposal and air treatment. You are not required to go inside or deal with affected belongings on your own.
When the event is covered, homeowners, landlord or renters policies may include odor treatment, biohazard cleanup and damaged materials. Any exclusions and your deductible continue to apply. Notify the insurer when you are able, and before any work begins, ask the adjuster which cleanup and repair records are required.
Ranges in the BioCleaners Directory guide are $500 to $1,500, for mild odor, $1,500 to $3,500, for moderate odor, $3,500 to $6,000, for severe odor and, for extreme odor involving structural work, $6,000 to $15,000. Material removal and the affected area size determine the job's range.
First, verify that authorities have released the property. Close off the impacted room, contact the insurance company and treat standard estate tasks separately from biohazard cleanup. Affected possessions must be assessed prior to moving them. Clean items and keepsakes from loved ones can then be sorted with a family member or estate representative.
Source removal is the first step in an effective approach. That may mean removing affected carpet, pad, furniture, drywall or subfloor. After cleaning and disinfecting remaining hard surfaces, air scrubbers and an appropriate odor treatment target lingering smell. Fragrance cannot eliminate decomposition smell.
Responsibility depends on the lease, the policy and what was affected. The landlord or property manager usually arranges for the unit and building materials to be cleaned. Personal items could be the estate's or family's responsibility. Both sides should call their insurance companies prior to removal of any items.
Crews carry out respectful, discreet death odor removal, arrive in unmarked vehicles and take calls 24 hours a day.